I'm a returning customer and once again SBP has done a wonderful job reglazing for me, and I feel I must thank them publicly. Linsey on the phone was kind and helpful, letting me know that there is only one postal payment, even if, as I was doing, sending two pairs of glasses. I was going to pay two postal charges, by mistake. Carl in the lab too was so thoughtful as to ring me to let me know that on my very old frames (which I keep wearing after 44 years!!) several bits were falling apart. Carl insisted that I should not pay him for the repairs, and that he'd fix them free. They are also very quick in that I sent my glasses on Tuesday and they were back, all done on Thursday. This is real good old fashioned customer service which regrettably now I find very rare. Linsey and Carl are kind, thoughtful, generous and very efficient and as such I feel very kindly disposed towards SBP, and I thank them very much. I shall recommend them whenever I can.
Specs arrived for the weekend. Thank you so much. A brilliant service and a great product.
Used this company for a few years now and they never fail to provide a brilliant service and excellent value. Both me and my other half had new prescriptions. Ordered one day, over the phone as I had few questions, and received next morning. Good old-fashioned customer service from polite, friendly and caring staff. Rare I find these days.
Hi Linsey received my specs today Thursday this has got to be a record 4 days from when I ordered them I have them on now lovely thanks for wonderful service
I need distance glasses so these take a week from the optician's. I ordered a pair from specs by post on Monday and they arrived Wednesday! They are gorgeous and cost me £24 total whereas my optician bought are £99. Would highly recommend! I'm not buying from opticians again.
Received my glasses at 10am this morning less than 24 hours after my order. Many thanks for such excellent service!!
Hi, I would like to thank you for your help with the above, the lady I spoke with was very kind and helpful, the speed of transaction was superb, I am delighted with the glasses and would highly recommend. Thanks
Glasses arrived today in perfect condition. Excellent service brilliant glasses great value what more could you want!
Absolutely first class in all respects! We've been using Specs By-post for years and every pair has been perfect - & remarkably economic! Linsey is very knowledgeable & can advise on the best choice of frame to fit one's requirements - never based on suggesting a dearer one (no opticians would keep her!!) - & can arrange the lens prescription to suit various needs, eg. using a computer, sewing & reading at a comfortable distance. Specs By-post has a comprehensive stock of frames from designer ones & trendy ones to equally good looking basic ones, all having excellent photos from all angles & precise measurements on their website. Invariably next-day delivery too!
You guys are absolutely amazing! Thank you so much again for such brilliant service! I absolutely adore my two pairs of reglazed glasses. Have a fabulous weekend!
A big thank you to the Specs by Post Team for processing my order (which was to replace broken specs), so quickly! They are as usual perfect! Thank you!
Just received my glasses for intermediate distance. Really pleased once again, thank you! Great service from you - considerate; care & attention to detail; super fast; good value for money. What more could I ask for. Will recommend to family and friends. Thanks again.
For many years now, whenever my husband and I need new specs we always use Specs-by-Post. We recently had two frames reglazed. Their service as usual, fronted by the amazing Linsey, continues to be very financially reasonable, polite, honest, professional, fast and efficient. Nothing is too much trouble. So grateful to have found this great company.
I would just like to say a great big thank you for your excellent service, quality and price. Highly delighted.
Excellent customer service from Linsey. Nice to get through straightaway with no long waits in a queue. Very helpful and good value. Will use again.
Received and very pleased - intend to order a similar pair later.
The glasses arrived this morning, I'm super happy :) I cannot fault the most excellent quality of the glasses, the advice and service you offer . Having been a customer since 2006 , I've have been complimented and asked numerous times over the years where did I get my glasses. And yes I always point them towards your website. There's always a good range of styles to suit even the most fashion conscious and discerning customer . I know that many people might at first be wary of buying their glasses this way but even when my glasses have not been quite right you have corrected the problem immediately wit no fuss. When our family moved to Ireland I was still able to receive my new glasses and within a couple of days ...amazing! Thank you once again
I have been a customer for many years now and have never be disappointed. Quick turnaround time, friendly, efficient and very reasonable. Would 100% recommend!
As expected our daughter’s glasses arrived this morning. Thank you very much. Still the same great service we have had in all the years we have been buying from you, next day delivery from order, amazing!! You are extremely helpful and friendly. A joy to do business with you and your company. Kind regards
Just received my new varifocal glasses today. Fit really well, and I can now see no problem. Many thanks for your help and prompt attention. Best Wishes