I had bought 2 pairs of specs 3 years ago and was very happy with the service and products. This time I have ordered one pair of specs. I was confused by my new prescription however Linsey was a Star sending me several explanatory emails as I had lots of questions. She was so patient and helpful. A well deserved 5 star Customer Service. The specs fit perfectly, I ordered a smaller fitting, and the specs are so sturdy yet lightweight. I'm over the moon with this company. Don't get your specs anywhere else, amazing prices too!!