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" Don't just take our word for it, here's a few things our delighted customers have had to say about us "
" Dear Specs, I have received my glasses and would like to thank you for your knowledgeable, friendly service. I'm very pleased with my specs and will recommend you to friends and family. Thanks again. Yours, "
W.S. Deller. Aug 2010 * " Hi, I have received my glasses today and would just like to thank you for your excellent service. Posted to you on Wednesday and received them back on Friday!. First class communication. I will be recommending you to all my friends and will definately be using you again. Kind Regards "
Christine Lawson. North Yorkshire. Aug 2010 * " Thank you so much for the repair and reglazing. Once again a fabulous job by you & the team. If there are awards out there for quality,fast efficient service brilliant price I feel Specs by Post would get it. By all means copy & paste this reveiw.Kindest regards"
Fran.Aug 2010 * " I posted my prescription and an old pair of varifocals to you last Saturday and here I am now wearing my excellent new specs. Well done, better than even a fussy sort like could have expected. Many thanks for a splendid service. "
M B. Lincolnshire. Aug 2010 *
" Thank you very much indeed - glasses received this morning - very impressed - coating brilliant - and nice and big - I like a Deidre Barlow type of large frame so I can get a good view when driving! Service absolutely excellent - glasses great - will be in touch again when I need a new pair! "
Regards Janette Tibbett. Aug 2010 * " Hi, I would just like to thank you for a great & professional service you have gave me. I recieved my glasses yesterday & Im delighted. Everything is top class its so lovely to deal with a company that's so customer orientated. My father reccomennded you as he was over the moon to, will definetly use you again and will let others know. Many Thanks "
Miss J Barber. Aug 2010 *
" Just to tell you that my wife is absolutely delighted with her glasses, she says they are very comfortable. I told her that tinted reading glasses were perfect for reading in the garden or on the beach, she had never thought of this before. I also told her that you were good and would phone if there was a need and you did. Martine is now a dedicated customer. Thank you again, I expect to order some more soon. Regards "
Peter Boughton. Aug 2010 *
" I was unsure whether or not to risk ordering prescription glasses on line. I had what I'm sure are the usual misgivings about quality, service etc. Your no quibble gaurentee convinced me to take the plunge. I ordered my bi-focal glasses on Wednesday they arrived on Saturday. The quality is excellent, I am delighted. "
Terence Pearson. Aug 2010
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" Must just say a big thank-you for getting my specs off so quickly. They arrived yesterday (Saturday) morning as you guessed they might. 24hrs to make and send - absolutely amazing! Will pass your cards around with a hearty recommendation! Best wishes
Andrew, Aug 2010 *
" I'm very pleased with your service - the glasses were delivered to me here in Italy today, only three days after I ordered them! "
YvonneThomas. Aug 2010
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" Dear Linsey and all at Specs by Post, Received my glasses today 39 hours after ordering on a Sunday evening. The service could be no better, many thanks. "
Danny Kelleher. Aug 2010 *
" Received my new glasses this morning, I'm well pleased. Thank you very much for your help and professionalism for providing a first class service. Maybe 'Specsavers should go to you'!!!!!!!!!!! Intend to order some more glasses/sunglasses next month. Many Many Thanks "
Josh Bostock. Aug 2010 *
" Before you go and pay the most exorbitant fees for new lenses & frames give Specs by Post a try. Not only will you save pounds you will also get fast efficient quality service. A new prescription in my frames, they also repaired them, all in with the price. I cannot recommend this company enough, my friends and family intend to use them. "
SB. N. Wales. July 2010 *
" Thank you for my specs which arrived this morning. If only all companies were as efficient as this the country would be back on its toes in no time. Well done. "
Marie. July 2010 *
" A friend recommend Specs By Post and I am so pleased she did. I had been putting off having my eyes tested and buying some new reading glasses due to the high cost involved. Ordered a new pair last week and received them in two days which is amazing and have just had my old pair reglazed (again received them back within 2 days). Will certainly recommend you to all my friends. Fantastic! "
Sally Bucks. July 2010 *
" Just a quick note to let you know how delighted I was with your service. It was fast, professional, friendly and very cost effective. I sent my glasses on the Thursday and had my glasses back on the Saturday morning. Outstanding keep up the great work. "
Peter Hunter. Newcastle upon Tyne, July 2010 * " What a nice surprise it is to do business with a company where I can speak with a real live person, not have to push a million buttons to get through the the person who can help. Then the specs are delivered the next day. Wonderful service. This is the second time I have used your company and have been more than happy both times. My wife has now decided she will try you for her varifocals. Regards "
Steve. July 2010 *
" Just to say thank you for helping me out last week the specs arrived the next day & are fine, your usual speedy friendly service is much appreciated kind regards "
roger vaughan. July 2010 * " Very impressed by the friendly, efficient communication from start to finish! Great specs at a fantastic price. Will use your services again "
Lysiane, Macclesfield. July 2010 *
" Can I just say a very big thank you on behalf of your service? I sent my glasses away only three days ago, had them completed and posted out the very next day and just received them this morning. I also found the hinges had been tightened too which is fantastic as they were really needing it. Thanks again, your service is second to none and I will definitely be using specs-by-post again! Kind regards, "
Stacy. July 2010 * " i ordered glasses on Sunday night and have received both pairs Wednesday morning. Absolutely fantastic, quality is good. Colleagues at work are waiting to see the results, i will certainly recommend ! thanks "
Sean Edwards. July 2010
" Hello there - just a quick email to say thank you very much for my amended order I recently received. I am delighted with the new glasses and have experienced none of the problems I had with the rimless pair of specs. Thanks again for your excellent after sales service and I can assure you all my work colleagues are aware of where I got them from! I hope to have my old pair reglazed with you shortly when I get around to it! Regards "
Jenny King. July 2010 *
" Just wanted to thank you for the glasses received yesterday , amazingly fast and efficient service. I lost my last remaining pair earlier this week, and as I'm going to Rome on Monday was pretty desperate as without glasses I'm as blind as a mole. I wouldn't have been able to see flight times, boarding gate numbers , (hell, I wouldn't have been able to find Gatwick!) never mind see anything in Rome . I didn't hold out much hope of getting them before I left ,but they arrived 36 hours after ordering - remarkable!
I will recommend you to all my shortsighted friends and family ,and I for one will never be visiting Specsavers again! Thank you so much, " Andrea Harrison. July 2010 *
" Specs arrived within 36 hours absolutely outstanding service thanks "
S Marsland. July 2010
* " What can I say. Sent glasses friday and back by tuesday . First class service . I have used your company before and will definetly be telling my friends what great service you provide. Keep up the good work. Many thanks "
Catherine.Essex. July 2010
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" Linsey, just a note to say THANK YOU. You are always polite, speedy & efficient. Fantastic service (again) and fantastic produce (again)....I recommend you to anyone I know mentioning prescription glasses. With my prescription, you've saved me loads. "
Tracy G. July 2010 *
" Thank you very much for the rimless tinted spectacles which were ordered on Monday and delivered on Tuesday – fantastic service! They are exactly what I wanted and I am very grateful for your all-round friendly, professional service and great prices. I'm sure I'll be ordering from you again in the future. Thanks again and best wishes, "
Alice. June 2010
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" hi. just to let you know that I am so pleased with my glasses. I sent them to you on the tuesday and received them back by the friday. You did a great job and they are just perfect. Even though it was just to reglaze them, you overhauled the frame and they look and feel like new again. Will definately be back and have already passed two of your cards onto friends. We spend so much of our time moaning about service in this country so I just had to write to praise your service. Also the fact that you are 70% cheaper than what specsavers quoted me, goes a long way as wellThank you very much. "
Karen. May 2010
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" Just a quick not to thank you for the excellent glasses which arrived this morning. Apart from the fact that the whole order was completed in less than 24 hours the glasses you have supplied are better than any I have ever had before even thought previous pairs have cost over £100. I will recommend you to my friends Thanks again "
Richard Stibbons. May 2010 *
" recieved my new glasses yesterday...perfect....have been so happy with your complete service..i have ordered another pair today for use at work...many thanks..."
jason park..may 2010
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" Having read the long list of plaudits, it seemed rather unnecessary to write the following. However, given that I diligently go into print when service is very poor, it only seems right that I should commensurately go into print when service is very good.I had some reservations about ordering a re-glaze over the internet - particularly given that the prescription I had did not have all the required information. There were some complexities associated with the re-glaze and as a result, I sensed that there were several possibilities for the order to go wrong.However, I need not have worried. I ended up extremely impressed with the professionalism of your people and the quality of the resulting re-glaze. Furthermore I was stunned by the lightning-fast turnaround time within which the glasses were re-glazed and returned. There are four spectacle wearers in our family and we will be using your service in the future - and I will certainly be recommending it to others. "
William, Aberdeen. 25th May 2010
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" Just wanted to say thankyou because excellent service is so rare these days and that was EXCELLENT service. Great job, very fast, thankyou! "
Anne Rudd. May 2010
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" Just wanted to say what an excellent service you provide. From Placing the order on the Tuesday evening I received my new glasses on Thursday morning. I originally thought the price was a bit too good to be true but how wrong was I. The glasses are perfect and look even better than my £200 Hugo Boss ones which I lost recently. I told Linsey that I needed the specs quickly and she had obviously gone out of her way to get them to me asap. Highly recommended :-) "
Ben Bateman. May 2010
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" Can I add my name to the list - I suspect a very long list - of satisfied customers. Within just a few days days of putting you to the test with an unusual set of requests, I was wearing my new specs - which fitted the bill perfectly. And the bill was remarkably reasonable. Needless to say, I have already been recommending you to my friends. And I will be back. Thank you. "
Chris Andrews. May 2010
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" I just wanted to add my comments to your 'Happy Customers' page. I ordered my glasses not even 24 hours ago and they have just been delivered. What amazing service! The glasses are exactly what I was looking for and at such a good price, I will be ordering more! Thank you. "
Mrs McCalla. May 2010
* " Received today Monday - very happy with service and price - local optician wanted £185 to do the same job! put me down as a very happy customer! "
M.Davies. May 2010
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" I received the glasses this morning. Both pairs are perfect and thanks for fitting a new screw. You were considerably cheaper and quicker than the last online glazing firm I used so I will be recommending you to all my friends and family. Thanks "
Michael. April 2010 *
" thank you for the help and advice you gave me when I ordered my specs from you they arrived on tuesday fitted perfectly and I am very pleased and have recommended you to friends, many thanks "
Richard. April 2010
* " This is the first time I have used your service and I am writing to say how delighted I am with my glasses that have arrived today.
From ordering to delivery, in less than a week. The glasses fit very well. The package was well packed which impressed me. Thank you very much. Needless to say I shall recommend you most highly. " Marion Lenz. April 2010 *
" Just wanted to thank you for the reglaze you've done on the three pairs of Oakley frames I sent you - the lenses look of a high quality, are perfectly worked and the turnaround time was very impressive, as well as your prices. Thanks as well for taking the time to speak with me over the phone before I placed my order - it was nice to speak to you and I gained a lot of confidence in your business by doing so, which was proven by your work. I will be recommending you to my optically-challenged friends, and will be sending all my future reglazing work to you! All the best, and thanks again "
Alex Lang. April 2010 *
" I have just got my reglazed glasses back from you and I am really amazed how quickly you turned them around. The new lenses are perfect. I sent them to you on Thursday, you acknowleded that you'd receieved them on Friday and I got them back on saturday morning. Great service - thanks very much.
Kathy Hanson. April 2010
* " Hi. Rec'd my glasses today and would just like to say a big thanks to all of you. A great service as usual, i think from memory that i have had 5 pairs from you in the past 3 years and have been well and truly over the moon with all of them. Cheers "
Tina. April 2010 *
" My glasses have arrived this morning and they are perfect! Thank you so much for all your help. It’s been an absolute pleasure dealing with you, you have got everything right. I will never go to specsavers again! Kind Regards "
Sue. April 2010 J
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" I posted my glasses to you on Tuesday for reglaze. You telephoned me on Wednesday morning with your recommendations. The glasses were returned on Saturday morning. The whole experience has been amazing. For the price, I cannot belive the service. I will recommend Specs-By-Post to anyone. No high street retailer could provide that level of customer experience. Absolutely first class service and quality work. Thank you "
John Challenger. April 2010 *
" I would like to say what a brilliant service you provide. I have ordered six pairs of glasses for myself from your site as they are such good value. I have also ordered two pairs of glasses for my mum, she was paying nearly £70 a pair but got two pairs and change from you. What an excellent service, I have been so impressed that i have recommended you to all my friends. "
Yvonne Hood. April 2010 *
" Have just received my reading glasses from you....Very pleased, not only with the Price but with the fast turnaround. Glasses were of course well made and presented well in a hard case. Thanks, have recommended you to all I know. "
Regards....... Den. Mar 2010 * " A message to let you know that my wife's spectacles arrived today and she is absolutely delighted both with the style and fit, as well as the varifocal lenses. I would like to add how impressed we have been by your courteous and very speedy service and we would not hestitate to recommend you to all our friends and family. Great value for money compared to the High Street, and by no means an inferior product. Well done! "
J Allen. Mar 2010
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" Thank you for your prompt and exceptionally efficient service in fulfilling my two orders, especially in your accommodation of my out-of-range cylinder requirement. I shall recommend you as my preferred suppliers of spectacles to my friends. I came to you by word of mouth. As they say, a satisfied customer is your best salesman. I shall pass the word on. Regards, "
Ronald Lee. Mar 2010 *
" A belated thankyou for my new glasses which I picked up on my visit to the UK last week and wore for the first time today. They are superb; much lighter and better made than my Spanish ones- and SEVEN times cheaper. Thanks again. Regards "
John Bladen. Mar 2010 *
" A big thank you to Linsey for her outstanding customer service - great value glasses and fantastically quick (and you even repaired my old frames!) : I shall recommend you without reservation. Thank you for a great experience. "
John Larner. Mar 2010
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" Just to let you know that I received the item this morning and am delighted, these are the same glasses I purchased from my optician last year and cost me £60.00. I certainly will be using you again. Regards "
Terry Harding. Mar 2010 *
" Just wanted to say a big thank you for my reglazed glasses. It was so quick and a fabulous job to boot.I will be recommending you to everyone even if they don't wear glasses! Thanks again "
Rowan. Mar 2010 *
" I just want to say a big thank you and well done for processing my order so quickly. I ordered replacement specs on Weds and they arrived this morning (Fri) !! What superb service !! THANK YOU VERY MUCH :) "
Rosemary. Mar 2010
* " Thank you and your company for the prompt and efficient service that has been provided to me. I received my glasses back, after reglazing, within 4 working days. I look forward to using your company again in the future and recommending you to friends.Many thanks. Kind regards "
James. Mar 2010 *
" When you look to make any purchase, especially one as personal as spectacles, you look for 4 main things. Price, Availability, Customer Service and security. While online shopping often gives you the first two - and specs-by-post has the best prices and widest range out there - the last two are often overlooked in the race to save money. I dont know how, but I've just enjoyed some of the best customer service I've ever had - both with online companies and those with a high street presence. I was looking for something slightly different to that advertised and made a tentative enquiry. "No problem" came the instant reply, "I'll add it to the website for you". Within half an hour I was ordering something not previosuly advertised, and still at a great price. The last issue, that of security is one where we often feel that dealing with someone face to face will get us better results. I have had my expectations reset by dealing with specs-by-post. I had a small issue with an order that I was expecting to have to go through a long process to get fixed or my money back. Again, a quick email to specs-by-post had it sorted. I know my order, my money, my sanity is all in safe hands with specs-by-post and I will be using them again in the future. To all the staff there, and to Linsey in particular I give my heart felt thanks and round of applause for the way you deal with customers that put most high street shops, let alone internet shops to shame. "
Neil Harris. Kent. March 2010. *
" Just a quick note to say how very impressed I was with your service from start to finish! The website is clear and easy to use, I'd had a phone call to clarify some information within about a minute of placing my order and my glasses arrived this morning - less than 2 days after I placed the order! I cannot tell you how pleased I am with the glasses - they are just as good quality (if not better) than glasses I have had in the past from High Street opticians at 4 or 5 times the price. My husband is already making noises about replacing his glasses via yourselves.... and I am about to order a second pair! "
Lorna Wilkinson. Mar 2010
* " OMG Thank you so much for my lovely glasses. You must be the only company in this country who actually do their job as it should be done. Your staff? where do you find them - lovely helpful people, I ordered my glasses on Thursday arrived Sat morning - I still cant believe it. I shall be ordering more very soon believe me. Thank you again."
Lynda. London. Mar 2010
* " Specs arrived this morning A MILLION THANKYOUs for a superb service, outstading customer care and on top of all that, BRILLIANT specs. I can now SEE to do my tapestry and embroidery work and also read. WHAT A PLEASURE to be able to see print. I am MOST CERTAINLY recomending you to all my friends and family and I WILL be back to you in the future (knowing my diabetic eyes about twice a year). Again, VERY MANY thanks and my gratitude to all of you "
Angela. Mar 2010 *
" Thank you for being so quick to send me my varifocals, and also for your help on the telephone. As always, I am thrilled to bits with the glasses! They are clearer than the ones I had from the optician a year ago. I wish I'd had the confidence at that time to have had varifocals from you instead! Thanking you, Kind regards, "
Pam Wakefield. Feb 2010 *
" We are just writing to say how pleased we both are with the service you provide. We have to admit to having been more than a little skeptical as to whether a remote/postal service could really substitute for the luxurious, glitzy emporia offered by high street chains and independents. This is particularly so, as one of us needs varifocals – surely, we thought, you could not rise to the sensitivity of such a requirement. We are now total converts. Our specs are perfect. I think it is the first time that we have not felt the need to go back for adjustments/reassurance. Your pre-sales and after sales service is second-to-none - real northern friendliness and accessibility, no hard-sales banter - much welcome to us Southern migrants - combined with very knowledgeable, common-sense English and professionalism. Your range of frames and lens quality is great. We loved the speed and ease of dealing with you from the comfort and convenience of our own home; you are faster than our previous experiences. It goes without saying that your prices are very much less than what we have paid and would expect to pay in a store – even with eye-plan insurance! We wish you every success in your business and look forward to being one of your long-term customers. Regards & thanks "
Peter & Pat O’Sullivan. Feb 2010
" Just recieved my glasses and I am impressed. First time ordering prescription spectacles online and I will definitely be recommending you to my friends and family. "
Annemarie. Feb 2010
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" Having been in Business all my life I must compliment your company by saying that I have NEVER seen such prompt, pleasant, and efficient service in my life. Because of major eye problems I have in the past five years purchased many glasses from most High Street Opticians and and so called Direct selling companies. But for Cost and effiency your company surely cannot be beaten "
Keith Weston. Feb 2010 *
" Just wanted to express my appreciation for the excellent service and quality you have provided, great communications and I would recommend to anyone. Best regards "
Mike. Feb 2010 " Just received my glasses good fit and comfort, to make and ship them to France in 4 and half days is good going I will recommend you to all my friends. Thank you. "
Eric Smith. Feb 2010 *
" Hi, I just wanted to say thank you very much for my reading glasses, I am extremely pleased with them and will be buying from you again. Thank you for a first class service and excellent pricing. "
Diane Price. Feb 2010
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" Thank you so much for my recent order. Brilliant glasses and first class delivery. We will most definitely be doing more business, and I will recommend you to anyone willing to listen. Yours Sincerely "
John Whitaker. Feb 2010
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" Hi. Received my glasses today and just want to say that I am very pleased with them and very impressed with the speed, efficiency, and excellent helpful communication you have provided. Will be back. Many thanks. Kind regards "
Elizabeth Rhys. Jan. 2010 *
" Got my glasses with new lenses this morning. Now that's what I call service guys. Absolutely brilliant. "
Vic Grainger. Jan 2010
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" hi just wanted to let you know that my glasses arrived today and I could not believe how quickly they arrived 3 days fantastic service!! The rimless glasses are fabulous thanks I will recommend you to my friends. "
mimi fama. feb 2010
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" hi received my glasses this morning (i would have to wait longer if ordering them from a local shop,no names no pack drill)wish everything in life could be so straight forward and thanks for superb coms "
Tom Murray. Feb 2010
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" tremendous, supberb, the service was first rate really pleased with the glasses.if only other firms could supply the service you give it would be wonderful.all credit to specs-by-post for the wonderful service you provide keep the good work up.once again many thanks...."
derek. and anne. jan 2010
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" I ordered these spectacles on Tuesday, 26th January. They were delivered today, Thursday, 28th January at 12:30. Thats what I call service! I've only needed "distance" glasses for 2 years or so and I've really got fed up of constantly changing over from "distance" to "readers" and vice-versa. These bi-focals are a "test bed", if I can get used to them, (and they do feel strange at first!), then I'll get some better ones after my next eye test in January of next year. So, in the meantime, thank you again for your extraordinary service and I will have no hesitation in recommending you to my family and friends. "
Eddie Marshall. Jan 2010 * " so, highly delighted with my specs received this morning. they look lovely and amazing speedy service. shall be ordering another pair very shortly. huge thanks. "
Janette. Jan 2010 * " Received my second pair of glasses from you. Came in super quick time and so pleased. Excellent service- although only £20 look better than £80 specs from most high street 'budget' ranges. "
Judy Corrigan. Jan 2010
* " Hi. Specs recieved yesterday, can't fault you lightening fast service,( 3 working days) many thanks for your help I'll see you again about this time next year...Cheers "
Stuart. Jan 2010 *
" Just wanted to let you know that my new specs arrived this morning and I’m so impressed with the speed at which the order was processed add to that your friendly efficiency, the quality and fit of the specs and ultra low cost all combine to make one very happy lady. I’m sure I shall be contacting you again. Many thanks "
Barbara. Jan 2010
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" Received my order today & very happy. Can I just say how impressed I am by your website, range and the speed of your service. Far better than other web-based specs providers I have tried - no need to look any further. "
Dan Bernard. Jan 2010
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" In this current climate of poor customer service I would like to thank you for the completion of my order which was done extremely quickly, at an extremely competitive price and to a very high standard. This is the second time I have purchased glasses with your company and I will certainly use your services in the future and would recommend you to others. "
Mr B.J.Griffiths. Jan 2010 * " I just wanted to say a big thank you for the service we have received - at all times the people I have spoken to on the phone have been friendly and very helpful. The communication by email has been great and the service fantastic! Hope you all have a lovely Christmas and 2010. "
Vicky Dixon. * " I just had to send an email and let you know how happy I am with my new glasses - so pleased that I've just ordered another two pairs! "
Jennifer Dickinson. Dec 2009
* " I just want 2 say a big thank you I ordered my glasses on Thursday and received them on Saturday and they are great , in fact I am so happy I've just ordered my second pair so I can keep one in the car with prices like this I can. "
Thank You Jean. Dec 2009 *
" I've bought many pairs of specs from Specs-by-Post, and have never failed to be impressed. Value for money, customer service, communications and reliability are secound to none. I would highly recommend them. "
Lesley Rowley. Dec 2009 *
" Just a quick note to say thank you so much for such a quick turnaround time for my glasses. I've worn them many a time already and they work fabulously on these dull days!! Thanks for the great advice and consequently right choice that I made with the lens. I have already recommended you to many of my cycling friends. Regards. "
Julia Richardson. Dec 2009
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" Ordered my glasses on Sunday afternoon and they arrived on Tuesday morning!! Very pleased with the glasses...hard to believe they are in the £12 range. Thanks again. "
Paul. Dec 2009 *
" Does anyone else buy glasses on the internet? I don't wear glasses all the time - bi-focals for driving and reading ones for - guess what? - so it's not unknown for me to misplace them. (I once lost a pair of glasses for three months and found them in the freezer.)
Several years ago, I discovered that you don't have to pay hundreds of pounds to opticians to pay for their fancy shops. Once you've got a prescription, you can use it anywhere. Because I misplaced my glasses so often, the fact that I could buy prescription spectacles for £20 or so meant I could afford to have spare pairs in safe places. Several of the firms that started supplying over the internet have started national advertising, and put up their prices to cover the cost. But yesterday, I discovered a new one called specs-by-post.co.uk. Their prescription glasses start at £12 + post. I chose a frame and filled in the details of my prescription yesterday afternoon, and they arrived in the post this morning. I don't usually get carried away about this sort of thing, but how could you possibly beat that for service? And for £12? " Harry Whitehouse. Dec 2009
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" Got the specs today I can not believe they arrived just hours after I ordered them. Thank you so much, what a great service you provide may, I say you are in my top ten of best people ever. Have a very happy Christmas, and thank you again for helping me when I needed it most. Regards "
Tim Page. Dec 2009 *
" Absolutely fantastic service - highly recommendable - my two frames requiring new lenses were put in the post on Wednesday 25th November and they arrived back before 9am on Friday 27th November - Many many thanks. Regards, "
Sue. Nov 2009
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" Just to let you know my wife's specs arrived safely today and she is very pleased with same. Great value and exactly as described. An excellent service and seamless transaction. Thanks for all your help. Regards "
Alex McDonald. Nov 2009 *
" Hi Would just to say what a brilliant service you provide. The speed and efficiency are amazing. I will definately use you again and recommend you to my friends. Thank you once again."
Roz Ratcliffe. Nov 2009 *
" MY SPECS HAVE ARRIVED. THANK-YOU FOR YOUR EXELLENT SERVICE, I AM DELIGHTED WITH THEM, I AM 69 YEARS OF AGE AND I HAVE WORN GLASSES SINCE I WAS A CHILD WHY I EVER WENT TO HIGH STREET OPTITIONS I WILL NEVER KNOW. MY WIFE AND MOST OF OUR TWO FAMILIES WHERE SPECS AND I CAN GARRANTEE YOU WILL GET OUR BUSSINESS I WILL BE IN TOUCH WITH YOU IN THE NEAR FUTURE AS I NEED READING GASSES AND MY WIFE NEEDS A PAIR OF BENDY GLASSES. ONCE AGAIN MANY THANKS FOR A VERY FRIENDLY AND PROFFESIONAL SERVICE. REGARD.."
PETER HESLOP. Nov 2009
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" Another very satisfied customer! After placing my order, I was contacted that evening for further details, by Lindsey I think. ( I had not completed the form fully.) That was Tuesday evening; I received my glasses on Thursday morning, using only standard delivery. The glasses appear well made, and I am very pleased. Please feel free to use any or all of this email as evidence of the excellent service that your company provides. Regards"
Ian Davies. Nov 2009
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" Hi there, Thank you very much for your excellant service. I was so happy with my glasses, and your very prompt and easy to use service. Thanks again, Regards, "
Yvonne Buckton.Nov 2009 *
" Glasses received safely this morning. They are absolutely "spot-on" for computer use, a very obvious improvement on my reading glasses. Your price is also a considerable improvement on my optician's price of £52 just for the lenses!
Excellent product and service. Many thanks, " Robert August. Nov 2009 *
" hello i recived my glasses today . having not used you beforE i did not know what i would get . i will tell you now i will be using you from now on thank you again "
steve cox. nov 2009
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" I would just like to say 'thank you' for the level of service which I have received from your company.
You have just re-glazed my glasses and done a great job and at the same time you have saved me money! They arrived quickly and I will certainly tell others about 'Specs-by-Post.' " Regards, Julie. Nov 2009 *
" Hi All, I'm not known for promoting retailers, but I've had great service for new specs from this company..I got my eyes tested at Tesco free and filled in the Specs-by-post online form with my prescription details. After phoning them to enquire about whether I could get bigger than normal frames, I got a pair of custom-made rimless specs for £40 (try to equal that at Tesco who don't offer any fitting service, or on the High Street) after telling them a couple of measurements taken from my old specs and my bonce and got an 'ordinary' pair also for £12 complete with lenses. The ordinary pair turned out to have slightly incorrect lenses in them, so I returned them and asked for a second pair of rimless instead. Today they sent the ordinary ones back with the correct lenses and the second rimless ones are to follow tomorrow, with no charge for the ordinary ones...I've been very impressed with their friendly service, why pay a fortune locally? Regards, "
Eddie. Nov 2009 *
" i am writing to say what i fantastic service you have. i broke my glasses on thursday ordered them on friday and they said they would ship them out by monday and to receive them by tuesday and you did just that! the quality of the frames are far superior and will be using you again most definantly. all your frames are very fashionable and are stunning! "
Melissa Coleman. Nov 2009
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" Hi. I just want to say how pleased I was to receive the glasses that I ordered 2 days ago, excellent and fast service which is often rare nowadays, Thank you, Thank you and thank you again, "
Karen Fletcher X Nov 2009
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" i would like to say how pleased i am with my distance glasses. also how easy it was to use your web page. i will allways use Specs-by-post. thanks again "
Patrick Clifton....October 2009
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" Ordered my glasses 8am tuesday morning, recieved 2pm wednesday. Brilliant service, glasses perfect. Will definitely use again. "
Thanks. Jackie Saunders. October 2009 *
" Just a quick note to say how impressed I am with you service. Not only did you call me on the same day I made my order (in fact within an hour or so!) to tell me I had not specified a frame colour. But the glasses arrived within 24 hours and are of a much better quality than I expected. An excellent service that far exceeded my expectations. Please pass on my thanks to your team.
Regards, Simon Gray, Norfolk. October 2009 *
" just to say thank you for the great glasses paid over double for exactly same pair two years ago.Got glasses in under three days
of putting order in keep up the good work many thanks " jon bissell. october 2009 *
" I am amazed by the efficiency of your service. Last Wednesday I ordered a pair of single vision transition specs. They
arrived on Friday morning and are perfect. Many thanks. I will recommend you to all my spectacle wearing friends. " Thomas Moore. October 2009 *
" I ordered my new glasses - which are perfect - on Monday afternoon and they were delivered on Wednesday - just 2 days! Please thank all your staff for the great service. "
June Reid. October 2009
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" Hi' just a short note to thank you for an excellent service and first class glasses at fantastic prices. Only 1 minute after sending my order on the WWW I got a phone call from your office to advise me that they thought I had entered my prescription incorrectly. The chap fixed it and a few days later the glasses arrived in Northern Ireland. What a fantastic service. Thanks, I will be using again and recommending to all my friends and family. "
Peter. October 2009 *
" Another happy, happy customer. Thank you for my order. I was delighted with my specs. A very good quality service . Specs were better than I could have dreamed of. I will be recommending Specs-By-Post to the rest of my family and friends. Thank you very much indeed. "
Pauline Rigby, Poole Dorset. October 2009 *
" Unfortunately I was in London yesterday but I picked up my glasses from the Post Office this morning. I want to thank you sincerely for the efficient and prompt manner in which you dealt with my order. You could not have been more helpful and I would have no hesitation in recommending your Company to anyone. I am extremely pleased with my purchase and look forward to using you again in the future. Many thanks again. "
Billie Jean Stubbs. October 2009 *
" Just a quick line to thank you very much for your speedy execution of my order of last Friday. I am terrible with glasses - I sit on them, stand on them, I once drove over a pair -so I was really desperate because I faced a long drive on Friday wearing something stuck together with Sellotape. I trusted you and you came through. You really live up to your promises. Thanks again, "
Tony Painter. October 2009 *
" Just to let you know, the glasses arrived on Saturday morning. They are an extremely good fit & very light, well worth the money.
Thanks for your help during the ordering process, you made it an easy task. " Neil Lamb. October 2009 *
" What can I say - nothing short of Absolutely Brillant - to turn my order around within the week (ignoring the Royal Mail's wildcat strikes) is nothing short of truly fantastic. As you can guess from my boundless enthusiasm my specs arrived this morning and, Glory Be, I can read the small print !! The specs are a perfect fit, light, very comfortable and suited my wallet admirably. Shopping for specs on the High Street is now, thankfully, a thing of the past.
It has been an absolute pleasure speaking with you and, furthermore, I will be ordering my future specs through your company. I will certainly recommend Specs-by-Post. I thought that kind of service was a thing of the past but your company have certainly restored my faith in human nature. Now that I can see once more, and by God will I be careful with this pair, I can order specs with the extras e.g. hi-index and anti-reflectant coatings. I have posted a testimonial on the Review-Centre <http://www.reviewcentre.com/> under the name of "Petlady". Once again thank you very much - Brillant Company - Fantastic Service. Very kind regards, " Petrina. October 2009 *
" what a wonderful service you offer! glasses received yesterday (Tuesday) and i only ordered on Monday! "
Ian, sept 2009 *
" I would just like to say how please i am with the service from you, the transaction was carried out in a smooth fast no nonsense efficient way and would have no hesitation in recommending you to my friends.
I will never go to rip off time wasting opticians again, my only regret is that i never used you sooner. " A K Trevor, Sept 2009
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" Would just like to say thank you. Ordered my glasses on Friday received them on Tuesday. They're a perfect fit. Excellent delivery and fantastic prices "
christine malcolm, sept 2009
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" Thank you for your telephone call after I had placed my order and stated needed urgently. The sunglass readers arrived next day after glazing as promised in time for my holiday. So far I have ordered in a short space of time 2 pairs of glasses and one pair sunglass readers all have been excellent quality. Thank you lyndsey and team for outstanding service. As a customer the money back guarantee provided is not needed as the service, quality of frames and lenses can not be beaten. "
Stella Jones Sept 2009
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" Received my glasses this morning and I am over the moon, the best vision I have had for ages, can't fault service received from your company and will definitely recommend you to all of my friends. Thank you once again, I will be placing a further order shortly. Kind regards "
Julia Davies Sept 2009
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" Service - "Excellent - exhibiting courtesy and intelligence when dealing with customers - their depth of product knowledge is clear, such that one always feels that they are on the same "wavelength" as their customers, even with fairly demanding requirements" Quality - "Very good indeed - superior fittings and lens quality with an accurate strength measurement to prescription" Speed - " Outstanding production and delivery turnaround times - really, 2/3 working days at most."
Courtesy - "Outstanding" Price - "Outstanding, offering a very fair price to the customer . Price charged is approaching 1/2 the price found in the High Street. (Whilst High Street overheads are likely to be higher, it appears that lens & frame mark-ups in the High Street remain extremely high) " Would I use Specs by Post again and recommend to others? - Yes and yes!! " David J Anderson Thorntonhall Nr. Glasgow September 2009 *
" Order arrived today,excellent service yet again. "
Andrew Gale Sept 2009 *
" Just wanted to say I am delighted with the 2 pairs of rimless glasses you did for me. I will keep you in mind for the future and happily recommend too. "
Thanks.PG
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" I was really impressed with the quick delivery of my new glasses. They were exactly as advertised and the prescription is spot on. Many thanks for the great service! "
D Houston
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" Hi! I have just received my favourite ever pair of glasses - reglazed by yourselves to my latest prescription and I want you to know that I am DELIGHTED beyond words. They are like new since you have tightened the legs for me, these were only posted on Saturday and they are back already! I will certainly be recommending you, Thanks SO much, "
Shena *
" What a great service! My sister recommended you and within 48hrs I had a re-glazed pair of specs - can't do better than that. I shall tell all my friends. Great value & great service. Best Regards, "
Pauline
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" Dear Specs-by-post. Thanks for much for glazing my glasses. I am really impressed with the service provided. I sent my glasses to you on Wednesday, you contacted me on Thursday both via e-mail and I received the glass back on Friday! I could not be happier about the service provided also considering the amazing saving in comparison to High Street prices. Thanks you very much. I would not hesitate to use your service again a to recommend it to friends. Kind Regards"
Tiziana Ansell *
" Dear Linsey and all at Specs by Post. Thank you for the specs: they arrived today at 11.30. This HAS to be a record: eye-test to delivered vari-focal specs in 48 hours. They fit and work perfectly. I am sure you will receive some enquiries from South Africa after this!!!! (You'll have to rename your company "Specs-by-post (World-wide) Inc." ) "
regards, Jacques Hankin *
" Guys, I'd just like to say a big thank you and say how unbelievably impressed I am with your service, I have sent 3 pairs of glasses off to you for reglazing in the past 2 weeks and each time I have received them back in double quick time. I've never encountered such good service like this from any High Street optician (they'll never get any business from me again I can assure you), Boots even tried to sell me lenses for one of the frames I sent to you for upwards of £50 and I'd have to collect them in a week, I was unimpressed!! Everyone I know who wears glasses will know about you I can guarantee that!! Once again many thanks!! "
Adam Schofield *
" Dear Linsey and Staff, A quick email to say a huge thank you for your service, patience and the chuckles we had whilst ordering my new specs. I am so thrilled that they have arrived here in Brittany so quickly and are PERFECT. The speed and efficiency of your service is second to none. My rather 'out of the box' prescription caused you no problems and so I thank you, how wonderful to be able to see clearly once again! I will certainly be using and recommending your service in the future. Many Thanks. "
Diane in Sunny Brittany.
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" Hello. Thank you for the excellent service, sent inserts to be glased on tuesday, recieved them on friday,out on my bike with them on saterday. "
Thanks Chris. *
" Thank you so much for dispatching my order so quickly. I received it two days after emailing the prescription. I'm absolutely delighted with the frame - this is the second pair that I have had made up from you and the first pair were good as well. I have already recommended you to someone else, so I hope they get in contact. They have also saved me pounds on a shop prescription...... "
Best Wishes, Judy (Andover) *
" Today I received my sunglasses back with their new lens. I am absolutely delighted with the very efficient service provided by you. My glasses are perfect and if any of my family or friends want glasses, I shall be sure to give them your information. "
Patricia Jones
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" Thank you for my reading glasses which arrived within two workiing days........amazing!.I am more than satisfied with them. I think this is my fourth pair of glasses from you and your service and quality has been excellent every time. I wish that more firms were as efficient as yours! Thank you once again. "
Howard *
" Hi , I would just like to say thanks for a wonderful service.I sent two pairs of my own specs to be reglazed for the amazing price of £20 .You kept me informed every step of the way.I recently had another pair of specs reglazed through my local optician which included my eye test (free eye test) and it cost me a staggering £90.This was for normal frames and single vision lenses with no extras.I wish I had found your site BEFORE parting with that extortionate fee.As from now all friends and family will use "Specs-By-Post. Many thanks. "
Mark Hanley
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" Just recieved my reglazed glasses from you and wanted to thank you for the excellent service! I can't believe how quickly you managed to do the job and get them back to me. I will certainly be using you again in the future. Thanks for great service "
Jaki knowles *
" how can I thank you for this first class service, I only hope that the people I have recommended your service to have tried you. Once again thank you for your quick response to my urgent need "
Jeanette
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" Sometimes, not often, you find things in life that are so good that you think they can't last. Your service has been marvellous. My friends cannot believe the price I have paid for my lovely specs. I am spreading the word. "
Joanna Toch
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" Just wanted to put a note to say how impressed I am with your service. sent you my specs Friday, got an email sat to say you had got them and received this morning. reglazing of my glasses 22.90 inc postage, reglazing by a well known shop, £130+. Just about to send you 3 more pairs to do, very very impressed with service and product have already recommended you to a lot of people many thanks "
Becks *
" Specs received-excellent speedy service again,so the first time wasn't just a fluke! I shall be using you next time I need to change my lenses. Thanks "
Paula *
" A big thank you for my glasses, which arrived just three days after you received them. Both sets of frames have been glazed at a fraction of the cost I was quoted on the high street. Many, many thanks - I will be recommending you to all the specs wearers I know! "
Emma
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" I would like to thank you for my glasses which I received yesterday.I am very pleased and am impressed with your company and will not hesitate to recommend you to anyone I know "
Richard *
" Hi Glasses arrived today, they are amazing, I am really impressed by your service. Most of the dealings I have with internet companies are either just Ok or below average. I must say that you have exceeded all my expectations. Many Thanks "
Paul *
" Thank you for a great service! Ordered my glasses last Wednesday,and recieved them Saturday morning. Just three days. I was expecting delivery much longer as mine were not run of the mill order. My order was,Rimless, bifocals,tints and super hard coating. I am so pleased with them that on the very next day, Sunday I orderd another pair for myself and two pairs of glasses for my wife.
Cannot thank you enough for the great service.THANKS! " Clive *
" Hi, I just would like to add my contributions to your happy customers, I sent my Old trusty half rimmed frames to you for reglazing on a Wednesday Afternoon I sent my old frames to you, I thought because my optician took 1 week to 10 days to get my new ones back, I was expecting to get them back towards the end of the next week, which I did not mind as these were a spare pair. I called Specs By Post on Friday and was expecting to be told they will be dispached one day next week, to my surprise I was told they were ready and about to be dispached. I received them back by Saturday Morning. I have to say they are of exceptional good quality, and I was impressed on how much care was taken with my old frames. Price, My new glasses lenses alone cost me £120 per pair with a discount on the day took it down to £108, specs by post cost £47.50 per pair, that included a £2.50 over range charge, you cannot get any cheaper than that. I will be certainly using Specs By Post agian. Thank You. "
Jason Smith
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" Hi there, I just wanted to say thank you very much for your service. I ordered a pair of prescription rimless glasses from you on Friday 26th of June and I received the glasses the following day. I can't quite believe that I received them the following day. I've bought a few pairs from you in the past (and will continue to buy from yourself) and delivery has been quick (usually 3-4 days) but 24hrs must be a record! Thanks once again. "
Jason Mckee. *
" Hi, just wanted to send a quick e-mail to say thanks for all your help. I recieved my specs yesterday and was very very happy and impressed, so much so i have passed on all the business cards you gave me and gave the website address to others. Thank you so much, delivery was uber quick and the glasses are a really high quality! thank you, i WILL be back "
Emma *
" Just wanted to thank you for my two pairs of specs which arrived today. Very impressed with the ease, quality and super fast service - I love the frames and can now see perfectly without having to spend a fortune at the opticians. Have already started recommending you to friends and know i'll be back for more soon! "
Sue
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" Thank you so much for a prompt and smooth service, A refreshing change to actually have a company who cares and I shall definitely pass on your details to friends and family. Yours most sincerely "
Mrs Pauline Sterry *
" Just a quick note to say thank you very much for my glasses, they are gorgeous, couldn't be more pleased. A very quick and excellent service, I have already been recommending you to my family and friends. I must admit I was a bit unsure of ordering but glasses are 100% better than I expected. Many thanks again. "
Alison
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" Thank you so much for the super fast delivery of my sunglasses and excellent service. I am really impressed with the quality of my prescription sunnies - what bliss to be able to see in bright sunlight. I've told all my friends about you and will be shopping again soon, with prices like yours it makes it possible to have a whole range of glasses for different occasions. This was the first time I have ever got glasses online, I saved at least £70 on high street prices and I am really really pleased!
Thank you! " Lisa *
" The sunglasses which I ordered from you have just arrived, and I am delighted with both your service and the quality of the glasses. They are very comfortable and the lenses are excellent. Many thanks. "
Antony Wilson
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" I would just like to say a big thank you for my re-glazed glasses, which I received this morning. I am extremely pleased with the new superior quality lenses. Your customer service and speed of ordering and dispatch was excellent and I will be recommending your website to friends and family. Thanks again it has been a pleasure doing business with you. "
Best regards,Gill Clarke
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" Hi to your team. Glasses arrived at 8.30 this morning, yet again an outsanding performance by your team. Thanks for the professionalism shown with both the transactions. "
Regards, Martin. *
" I have to write and thank you for the excellent service you gave regarding glasses for my Mum. I was getting quite concerned as my Mum's sight is so poor and the glasses she had were heavy and unattractive - so bad that she would not wear them I explained this to Specs by Post and said that all I wanted was for Mum to have a pair of glasses that would be lightweight, comfortable for her to wear and improve her life a little. This might all help to give her more confidence. You were able to help with some lovely frames and much thinner lenses at less than half the price I was quoted by a leading High Street store - although everyone says I should have gone there, I'm glad now that I didn't. I placed the order with yourselves late on Thursday and by Saturday lunchtime the new glasses were being worn by my Mum. One very happy lady indeed. Thank you so much. A wonderful service. One that I have no qualms about recommending to my family and friends. I will also be ordering my own glasses from you in future. "
Lynn Harris
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" I just had to email to thank you for such wonderful and fast service! I'd certainly recommend you. "
Paula
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" Prescription sunglasses arrived safely this morning. Very pleased. Excellent service. Will certainly recommend you to many of our visually challenged friends and relations. "
Mike Woodhouse, Huddersfield *
" I highly recommend Specs-by-post for a speedy delivery of high quality glasses. Their customer services is the best I have ever experienced and they honour their no quibble money back guarantee without question. Thanks alot for a great experience! "
S. Moore
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" Thanks for the great glasses and really fantastic service. Impossible to beat!! "
Colin Forrest
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" I would just like to say Thank You for the incredible service. You have renewed my faith in Ordering on line I shall be placing another Order with you along with PASSING ON YOUR NAME TO ALL MY FRIENDS AND FAMILY Thank You. "
Mrs Sandra Hawkins *
" My reglazed frame arrived this morning; what a SUPER SERVICE !!! My thanks to you and the rest of the team !
Happy to recommend anytime. " Cheers, Rob Page
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" I received my reglazed glasses yesterday -- thanks so much for sorting all this out for me, and quickly too. You'll certainly be getting recommendations from me, and I've got at least three friends who'll be sending their glasses to you when they next need them done. One of them just spent well over £100 at Specsavers, and she's gutted! "
Mahinda *
" Wow! My glasses arrived on Saturday. Can't believe how fast and efficient the whole process was. Congratulations on a great job. I will definitely be recommending you. Best regards, "
Nicola. *
" I just wanted to say thank you so much for your quick service it was fantastically brilliant, my father in law was so pleased with his glasses. We will certainly pass your name on to anyone who wants glasses, Thanks again "
Sue Farrow *
" Just wanted to let you know how impressed I have been with the service you give. I ordered my glasses last sunday and they arrived on Friday. Amazing! and the quality of the glasses is fantastic too! I have already recommended your site to a number of friends and family and have no doubt I will use you again. Once again, many thanks, regards "
Steve, Devon
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" Good morning. May I just say how impressed I am with your service. I sent my frames for the lenses to be fitted on Tuesday and when I arrived home from work on Friday they were there ready for me. Congratulations on such prompt efficient service. I will certainly recommend you to anyone I know. Regards "
Barb Lennards *
" Hello, I received my first pair of online specs this morning from you. I just wanted to say how impressed I have been with the speed and quality of the service you offer, the quality of the glasses, and the very reasonable prices. Thanks also advice you gave me over the telephone. "
Martin Green 8-) *
" My wife and I have just received the new glasses that we ordered from you. My wife is "absolutely delighted and thrilled" (her words) with both her pairs of glasses. As for myself this is my first pair of glasses, so I have nothing to compare them with but I too am thrilled with my glasses which I use for reading. A slight adjustment to the bridge of the glasses is needed to make them sit just right on my nose other than that they are perfect. So thank you so much for providing us with such an excellent and quick service and a fantastic set of glasses for us both. I will be recommending you to any one who I know who is after a new pair of glasses. Best Regards "
Andrew Shaw *
" thankyou so very much for your marvellous handling of my recent specs disaster! I am so grateful for all you did at such a wonderful price and for the speed at which it was processed, left you Sat 19th, here Mon 20th!!!! WHAT SERVICE! Marvellous, brilliant, fantastic, long may you prosper!! "
Dia Allen
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" Just to say that the specs arrived safely on Tuesday/Wednesday last week. Thank you for your friendly, professional and responsive service. Regards "
Pat O'Sullivan *
" Three days and my glasses are here! They are of such a high quality, £12 and £6 for a tint, I don't know how you can do them so cheaply and so, so quick. They fit better and the lens is clearer than my other glasses that I paid £100 more for! I will make it my mission to recommend you to everyone I can. Thank you so very much, I am now a loyal customer! I will be ordering from you again very soon, and I will never buy another pair of glasses from anywhere else. Once again, Thank You very, very much. "
Gareth Price
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" Recieved my specs this morning and very pleased! They look so much better than on your website and will definately recommend you to others! "
Annette
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" very pleased with my glasses recieved them easter saturday, my husband will be ordering his very soon many thanks for a great service. "
Mrs M Parry *
" Just recieved my order, excellent price really good quality and superb efficient service, told a relative and ordered another 2 pairs the same day. "
Peter Stratton
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" Just wanted to say a BIG thank you to the team at specs-by-post, i am delighted with my glasses, and your service is excellent, will definitely use you again, and actively promote you to all my friends, family etc... well done. Kind regards "
Christine *
" I just had to write to say how great your company is. The response to my order was amazing. A reply, from a real person, within hours of the order and then the order being made and dispatched the following day.
My queries were answered virtually by return e-mail, all hours of the day, even at weekends. This is not the first order placed with you, I have returned because of the excellent service provided and have recommended your company to all my friends.
Very rarely does one find such superb service these days!!!!!! Thank you very much. "
Colin Budge, Plymouth
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" I have just received 2 pairs of sunglasses which I sent to you less than a week ago for prescription lenses. THANK YOU SOOOOOOOOOO MUCH. They are brilliant, can't believe I have 2 pairs of trendy glasses for just over 40 quid. I shall be telling all my almost blind friends about your service and will definitely be using you again. Many thanks from a very satisfied customer [very rare these days] "
Kath Hesketh *
" I received my glasses today, would like to say a big Thank you, Im really pleased, will definitely get my glasses again from specs by post. Thanks for the speedy delivery, Absolutely Fantastic place to get glasses from. Thanks."
Sandeep Kaur
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" Many thanks for the great service, speedy delivery and the frames look good. Thank you, "
Rob Willson *
" Many thanks for the swift delivery of my new specs. Ordered and delivered in 72 hours. BRILLIANT SERVICE! "
Dianne Allen
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" I am very pleased with my purchase and great valve even against high street stores and the quialty is second to none. No more looking around. Ordered Friday, in my hand by Tuesday. "
Richard Street
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" Specs arrived following day and excellent they were too. Very pleased with product and service Thank you, Regards "
Philip *
" Thank you for your excellent product at a brilliant price! I have never considered rimless glasses before, as they are so expensive on the high street, but I am really pleased with those I purchased from you. "
Karen Sharman
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" Hello, Received my specs today thankyou. V.prompt service, happy with the glasses if not the deterioration of my eyes!!
Many thanks, " Richard Beason
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" I would like to thank you very much for providing such a great, swift, accurate and honest not to mention cheaper than I've ever heard of service!! I've passed your company's details to several of my colleagues and have been wearing my glasses for 2 days with no problems at all! Very happy about this, because I'd already bought a pair of glasses from elsewhere but had second thoughts about the style of frames when I received them and wanted to go back to wearing what I've always had, so thanks very much again! I'll pass your name on to anyone I talk to about glasses! "
R.K.
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" Hi. Many thanks for this, these were delivered before noon on 6 March. It's a real pleasure to find a company who do exactly what they say on the tin. Custom-made glasses, at a competitive price, and less than 24 hours from order to delivery. Great stuff. "
Tim Wise *
" Thank you so much for my glasses. They arrived today, fit perfectly, great colour and style and I'm really pleased with them. Nice price too! Thanks you all for a prompt and efficient service - I'll spread the word... "
Ruth Searle *
" Received this morning - many thanks for speedy turnaround, I can wear the specs to a WW2 event this weekend! "
Regards David *
" I completed order yesterday afternoon and they arrived this morning! I must say, very impressed with service, couldn't believe it was the glasses so soon!....will pass those business cards around. "
Philippa *
" Thank you all very much for my specs. They are great ! "
Caroline Goodman
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" Items have arrived safe and all done within 3 working days, Unbelievable! Thank you. The wife has now been wearing them for 2 days and is very pleased with them, especially the frames, they were far better quality than she thought they would and a lot more cheaper [like for like] than Specsavers and she was very impressed, so much that she has already passed on the your business cards..I would also like to thank you for replacing the whole frame of my flexi rimless glasses although you only charged me for replacing the broken bridge which Specsaver quoted me 200% more than you charge. Please don't put your prices up now I've said that :0)) A big thank you. "
Roy & Vicky. *
" Thank you. What an excellent service and speedy turnaround of my specs. Will definitely be using you again and telling all my friends :-) Thanks again "
Eddie Haws
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" I have just received my order from you invoice number 10196, I just have to write and tell you how satisfied I am with them. They are the most fantasic glasses I have even bought. I have spent hundrends and I mean hundreds of pounds on glasses in the past, as much as up to £385 a pair, but have never had anything that suits me like these. The service I have received from your company is comparable to none, and the professional approach my you staff is wonderful. Please be assured that I shall be ordering several more pairs in different styles and colours from you. I went straight over to my friend to show her mine, and she has been onto your website already. Thank you once again. "
Sandra Baker *
" A few words to thank you for the fast turn around of my order. Arrived this morning and look even better than on your site. Very impressed! Will most definitely use your company again. "
Neil Lamb
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" I'd just like to thank you on your brilliant service. I had a query over my prescription and called, it was explained to me, I ordered the glasses on Thursday and they arrived the next day. Great quality glasses and unbelievably good value. "
Lang Skrimshire
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" Hello, got my sunglasses ABSOLUTELY BRILLIANT. Will tell my friends and family about your great service. "
Thankyou, Pete. *
" Hi ya, I'd just like to pass on my thanks and appreciation of your excellent service. I have been recommending you to my colleagues at work. I will certainly be buying more glasses off you in future. "
Cheers Alan *
" My specs have arrived safely this morning. All I need to do now is get used to them!!! Many thanks for your help, you truely give a super service. Best wishes "
George Harland, France *
" Last Friday 20th Feb at turned 5pm I ordered 1pair rimless prescription glasses,1pair rimless prescription reading glasses and 1 pair precription glasses tinted for use as sunglasses for my wife,I was contacted by phone to say I had filled in the order correctly within minutes.This morning 25th Feb the glasses arrived ,we find this amazing,thats what I call service,Thank you so much. "
David and Patricia Winyard. *
" As always, delighted with specs arrived today. You made a splendid job of adding the extra overall frame width so they fit my wide brain-filled head perfectly. I'm passing your cards round to all the folk at church who are amazed at the quality and value. "
Best Wishes, Stephen. *
" I recently purchased one pair of prescription glasses from Spec-By-Post. The buying experience as so pleasant and positive, with extremely friendly, rapid and professional service, that I immediately purchased a further 2 pairs of a different type - with equally satisfying results. The quality of my new glasses is excellent and I thoroughly recommend "Spec-By Post" if you need high quality spectacles at a modest price along with rapid and secure delivery. "
Peter Aird (retired VP Global Services, EDS) *
" My second pair of specs arrived today in record time. Rimless, bi-focal, tint, all done to my prescription for a third of the price quoted by my high street chain. You really are a friend in these troubled financial times. Many thanks! "
Stephen Haude
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" Hi recieved my glasses today many thanks.. I've been very impressed by your service and the short time that you take to complete and deliver the order. Thats the third time I've dealt with you and will continue to use your service.Thanks again. A very satisfied customer " George Mackenzie *
" just to let you know that my specs came through very quickly and they are great. I have been wearing them for a week now and they are just the job...so much better than what I had before. Thanks for the excellent service and for all your help - I'll recommend you to my friends. Off to get ready for New Zealand now. Thanks again, "
Angela Greaves *
" I would like to thank you for your excellent service, the glasses are brilliant. better than the picture online. plus they were recieved within the three working days as you stated, i am amazed how quick you are able to make and them and deliver them so swiftly, and the quality is still high. thank you im very pleased. "
Chris
*
" Just wanted to say a BIG thanks for such great service - I received my reglazed glasses today. Really quick turnaround, and a top job. I'll be sending you my other pair shortly. I've told everyone I can at work how good your service is. "
Thanks again, John *
" I've placed two orders with you now. I was impressed enough with the first, but the second was beyond compare! I ordered them at 4:30 on a Friday afternoon. On Monday morning they'd been despatched and I received them on Tuesday morning! No extra postage, no messing around. Just incredibly fast service and great products. I really don't understand why people buy their glasses on the high street for high prices anymore!! Thankyou so much - I shall definately be using you again, and again, and again! "
Steve *
" Dear Specs-By-Post, Many thanks for your excellent service. Cannot praise you enough. Fast, Fantastic product at incredible value for money price. Customer service second to none, Thank You Linsey. Potential customers please note that if your prescription is not available on-line, give them a call. I am glad that I did. Once again, many thanks. I will never buy from the High Street again. "
Kind regards, Edwin Woodley, Bucks *
" Your courtesy, helpfulness, information, super efficient service and astoundingly affordable prices (particularly for us pensioners) can be described in one word = BRILLIANT! "
Sean Courtney. Northants *
" Thanks the glasses are great I really like them and the price saved me £102 for both pairs love love love them yours sincerely "
Jill Barrow Barnstaple Devon
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" Just wanted to say a big THANKYOU!!! brilliant service from start to finish just 3 days and you even fixed the old specs I sent you , Thanks again, "
Simon (Dorset)
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" Just to say thankyou very much for the great and quick sevice. Both myself and my husband think the glasses you provide are exallent value for money and we are more than satisfied , we would come back again when we require more glasses many thanks "
Jessie
*
" Received my specs today. Brilliant,fast,effecient service. I will defintely be telling friends and family. I really am pleased and only a fraction of what I would normally pay. Many thanks "
Fran *
" Just wanted to thank you for the quickest service. My new glasses are great andabsolutely perfect. Won't hesitate to recommend you. "
Carol Yaffe
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" I just wanted to say a big thank you. Once again, your service was exceptional, I received my glasses so quickly. I love the frames and the prices!!!! Thank you "
Shirley x *
" hiya just a quick note to say once again you have done a great job, i am so glad i dared to order online all that time ago!! this is my third order and am sure it wont be the last, thanks again for all your help and excelent service "
helen x
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" Thanks very much recieved my glasses today (Wednesday) only ordered them on Monday, they fit perfectly, will recomend you to friends. Cant believe how quick you were. Thanks for the great service "
Graham Gale *
" Many thanks for your excellent service as I have received the new glasses in the post today (Wednesday). I will happily recommend your very efficient and cost saving service to others. "
Regards, Paul Chapman *
" Thanks for the great service, ordered Friday, came on Tuesday. Also the price is right, Vision Express wanted £225 for rimless, yours are £40 FANTASTIC "
J Hammond, Orpington *
" THANKS FOR YOUR PROMPT DELIVERY. VERY SATISFIED WITH THE GLASSES "
Jim Edwards, France
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" just want to say thank you i love my reglazed glasses this is the 3rd set of glasses i have had done by you and the service just gets better and better, i keep telling people about you thank you once again with warm wishes "
verity stratford
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" Just to say well done I orderd 13.00 mon deliverd 09.00 tue. It makes a nice change to have such good service "
Nick Clark
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" Just wanted to thank you for the glasses, which arrived ages ago. The glasses are fantastic - fit perfectly and a perfect prescription. I am already singing your praises to my friends. Once again, Many thanks for a brilliant service. Ta, "
Dave Harris
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" I would just like to congratulate you on a fantastic site and brilliant customer service as well as an excellent product and prices. I've never felt the need to praise a company like this in all my 53 years but feel compelled to say well done - so well done! "
David Stribbling
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" Specs just arrived and are wonderfull. Thanks for a smooth a swift transaction, Regards, "
Martyn..............................The Shogun *
" Just wanted to say how very pleased my husband and I are with our new glasses, first class service yet again congratulations I wish all things were as easy as dealing with yourselves keep it up. Thanks again "
Elaine Hamby
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" Hi, Just wanted to e-mail you to say the glasses have arrived today, so quick and they are fantastic. Great value for money and will be letting loads of friends know about your wonderful website and friendly service "
Regards Sonya Bryant *
" Hello Specs By Post. Wow! Received my new rimless specs this morning...excellent fit..prescription perfect. Wonderful service.
Thankyou..I will do business with you again soon and I will spread the word to others too! " SLOGAN "Specs by Post, with you in two blinks of an eye!" Nigel Carrington
*
" Received specs today in Spain. Delighted, will be back for more. Thanks for great service and product. "
Thanks Chris *
" I am delighted with my glasses which have plain, distance lenses, and are semi-rimmed.They arrived within three working days, as promised, and only cost me £15 I am only sorry that I did not have the confidence to order varifocals from Specs-by-post. I have just paid £240 to an optician to have lenses replaced in an old frame. I won't be doing this again! I shall certainly be returning to your company for another pair of specs soon. Thank you for your service. "
Pam Wakefield *
" Received my new glasses this morning (Wednesday) after ordering them Sunday pm. This is the second pair I have ordered from you and can't believe the quality, speed and price. They are far superior to the £110.00 pair I first ordered from a leading optician "
Christine Alexander
*
Just got in from work and had a grand un-veiling in front of my family and they are wonderful, 100% better than I expected them to be. I will be a customer from now on. Many Many Thanks "
Simon McQuiggan
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" I found your site while looking for better prices than my current optician could offer, but was a little nervous of ordering glasses over the web, as I was not sue that they would fit correctly or that the prescription would be interpreted correctly. Buyers who are in the same position should be assured that in my case my concerns were unfounded. In my case my old lenses had become very scratched and I was considering having just a re-glaze, but when I looked at the cost of the frames your prices were very reasonable and this meant that I could afford a complete new set of glasses. Initially I called to get some additional information on a couple of frame options, and was met with a warm and professional attitude. It was made clear that there was a 100% money back guarantee (excluding the postal cost) should I not be happy. I already had my prescription, but this did not include the PD (Pupil Distance). My optician would not give this to me over the phone, but did send t to me via the post. I was pleased I did this as my measurement was well over the 63mm standard that is used (for men). I ordered the glasses on the Saturday, and they arrived on the Wednesday, some 3 working days later. Considering this was the week before Christmas I am suitably impressed.
The glasses are a perfect fit, and I am a very happy customer. " John Beale
*
" I would just like to say what an excellent service you provide. Sent my own glasses for re-glazing Tuesday evening, Finished product delivered to me on Saturday morning. Very pleased with the 'new' glasses. Great Job !!! "
Eileen
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Hi. " The specs arrived this morning. We were really, really impressed with how quickly you did the re-glazing. Fantastic customer service. Much quicker than using the local company we have here, he usually takes between one and two weeks - you did it in about 2 hours! From me posting the parcel to receiving it back again was only 43 hours. Amazing.Thanks and have a good Christmas, " Jo
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" This is the second time I have used your service and I would just like to say thanks for a quick service at a good price. I will certainly be using you again in the future, merry xmas "
Robin *
" I would just like to say a big thank you for all your help in dealing with my recent order. I will be recommending your services to all my friends and family what a brilliant and cheap service you provide again thank you. "
Marie Rice (a very satisified customer) *
" What a great service order placed on Sunday evening the14th Dec Specs arived on Tuseday the16th Dec at 13 00hrs "
Cheers Alan *
" Hi, Specs just arrived. Very pleased, and really quick delivery. Many thanks. "
Martin *
" Glasses received safely on Friday - what an excellent service! The frame style suits me and lens are perfect for vision - easy to carry around too. Thank you so much, I shall recommend you to any friends. Cheerio! "
Jen Dominey
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" Great service great product great value. Thank you. "
Regards John Leaver *
" Thanks again for an outstanding service, this is my second time back, I will be back again! "
Keith Tucker
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" Many thanks - the glasses have arrived today and are great thanks. Fantastic turn around time! Kind regards "
Richard *
" Just to let you know,,,received glasses yesterday.Excellent quality and vision great. Will certainly use Specs-By-Post again. Thank you "
Robert Smith
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" Cant believe how quick that was, posted Monday, back Thursday, Fab !! Will be telling all my work mates ! "
Thanks, P. Grant *
" Specs just received. Thanks for excellent service. Having been disappointed with last specs lenses through retail shop, especially in view of expense , decided to try online route .Chose your company as appeared to have best customer reviews and went for a reglaze. I estimate I have saved at least £60.00 on the reglaze , and time taken less than last shop purchase. Thanks .Regards "
Pete Whitehouse
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" Thank you very much for the two pairs of spectacles which I ordered from you and which arrived today. To say I am pleased would be an understatement! The specs fit well and the lenses are perfect. What a service! Thank you once again, "
Howard Glansfield *
" Many many thanks for a very swift and personal service, I phoned as it was my first time and didn't understand the prescription, I was met with a very friendly voice and all the help you could need, Better service than paying 10 times more at my local opticians.
The Specs are perfect!!!! I wish you continued success this is the way forward " Regards Alan Smith
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" Hi, I would like to thankyou for my glasses,the service was fantastic. "
Regards Carl Darbinson *
" i would just like to thank you for my glasses which i recieved today, i am very impressed by your quick response to my e mails and distribution of my glasses, i will definately be using you again, thanks again "
Tracy *
" Thank you so much. I am so pleased with them, the fourth pair of specs I have bought from you + one pair of prescription lens sun-glasses. I dread to think what this would have cost me at the optician's in the High Street where I would have had to pay my exhorbitant share of their overheads. The speed at which you dispense the specs also never fails to amaze me. Thank you once more, "
Valerie *
" Would like to say how delighted I am with the speed and efficiency with which you handled my recent order. Ordered Wed rec'd my specs Fri can't sing your praises enough I'm telling eveyone I know who wears specs about you. will be ordering again for sure. Many thanks."
Sue Whitaker
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" my wife and i live in Valencia and we manage to loose our glasses about once a year. I leave them in the 3.5 acre garden!. Specsbypost are magic as my net connection is dial-up, they call me up and sort it all up in a couple of minutes. In a couple of days we have great quality glasses from a company who mix being efficient with what feels like a nice family firm. "
Thanks. Tony & Yvonne. *
" Thanks specs by post,two pairs of glasses reglazed in record time and at a very good price."
Many thanks Colin
2006
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