www.specs-by-post.com website is owned and run by Specs-by-Post Ltd, PO BOX 689, Rotherham, South Yorkshire S66 6AR Tel: 01709 769402. We consider your privacy to be of the utmost importance and we are committed to ensuring the confidentiality of your personal information. Our systems and procedures are designed to protect your personal information from unauthorised access or disclosure.
What information do we collect?
We collect information form you via our website and through the post to allow us to process your order accurately. This information will include
• Telephone number
• Email address
• Your Optical Prescription
• Your order history
• Your IP address
What do you we use this information for?We use your personal information to process and deliver your order and allow you to access your account details online. We may contact you with offers and news if you opted in to receive our newsletter when you created your account.
How do we keep your information safe?Personal and payment information you provide via our website is encrypted and sent securely between you and our web servers where it has several layers of security. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
Who else has access to my information?We need to pass some information to our payment processors PayPal and SagePay during the ordering process. Your information is secure and encrypted at all times.
Our Web Design and Management company Inn2 Ltd have access and this is solely for the purposes of maintaining the website.
CookiesWe use 2 types of Cookies on our website. A temporary Cookie known as a Session Cookie which is used to compile your order. This is not stored anywhere. We also use a cookie that is stored for longer in your browser. This is used to speed up your next visit to our website and remember what you put into your shopping cart.
Can I see the information you hold about me?If you would like to see what information we hold you can ask us by submitting a ‘Subject Access Request’ (SAR). You can do this verbally or in writing. We may ask for proof of identity before providing sensitive information. We will reply to any SAR within 30 days.
What if I think the information is incorrect?If you believe any personal information we hold is not correct you can submit a written request to have the information updated.
If you opened an online account when you processed your order you will be able to update and change personal details by logging into your account at www.specs-by-post.com
What if I don’t want you to hold information on me any longer?You have the right to request that any information we hold be deleted from our records. We will confirm that this has been done.
To Request to see your Information, have it changed or removed please contact:
PO BOX 689,